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Vystro Solutions is a specialist call center Services Company located in India, the outsourcing hub of the world. With the right tools, processes, and team, Expert Callers deliver excellent customer-centric support and service. The organization has many years of experience in providing inbound call center service and outbound call support, lead generation services and a wide range of other call monitoring and outsourced call center services.
By outsourcing call center services to India with Vystro Solutions, you get the best quality of processes, reduced handling time as well as a quick resolution to customer queries. We are an emerging name among call centers in India.
We use the best outbound call services strategy, a great team of call handlers and streamlined workflows to provide our clients with world-class outbound call center services. The company provides a wide range of outbound call center services ranging from lead generation to telesales, cold calling, and market intelligence services. These services help companies manage and nurture their leads in a systematic and linear manner while serving clients from a wide range of industries like Automotive, Healthcare, Logistics, Real Estate and Commerce and more.
We provide inbound call center services that engage customers on a personal level. The company has the knowledge and the expertise in serving clients from across the world and capitalizes on every opportunity to impress customers with an inbound process that is deeply responsive, empathetic, customer-centric and polite. We bank on periodic call quality, script development, technology up-gradation, and call etiquette training to maintain high levels of quality such as 80% first call resolution and negligible call abandonment rates.
The customer support services provided by Expert Callers offer a great blend of call, E-mail, social media and chat support. The natively multi-channel support provided by Expert Callers helps businesses cater to the needs of a diverse audience from different service platforms. Our services cater to each and every client on all the platforms with consistent service quality and are regulated by stringent SLA and turnaround times. The customer support services provided by the client also includes helpdesk, live chat support, smartphone app queries, and telephone support.
Technical support services can act as an IT help desk to for customers to resolve their core technical issues regarding various products and services. With an increasing base of technology users worldwide, this service is a key towards keeping your customers satisfied and retained.
Vystro Solutions Technical Support Outsourcing services help customers of tech companies understand and use their products better with reduced challenges in operating devices. We help them overcome various technical challenges by providing timely resolution to their technical issues.
Today’s customers want support on multiple channels. They are not just satisfied with only having a helpline number to call. They require 24/7 chat support services so that they can get any query answered or any issue resolved while they browse through your website. We provide 24/7 chart support to resolve customers issues.
The outsourcing industry has become an integral part of today’s business environment. The need to cut costs and focus on core competencies has led to the emergence outsourcing BPO services in India. Vystro Solutions is an Indian outsourcing company that provides you with customized solutions that are tailor-made for your business requirements. Our business process services are scalable to adjust to your business goals and our areas of expertise range across multiple industries and verticals. something that you can bank upon.
We at Vystro Solutions offer specialized BPO offshoring services to our clients. The clients can reduce their operational overheads by outsourcing. The outsourced activity will be performed by trained executives and manager to deliver the best to our clients.